Safety Tips

Your safety is our top priority. Follow these guidelines for a secure experience.

For Buyers

Check that the travel dates, departure/arrival cities, hotel name, and other details match what you need. Look for the AI-verified badge on listings.

Keep all communication on SpareHolidays. Never share personal contact information or agree to transactions outside the platform.

All payments should go through our secure escrow system. Never send money directly to a seller via bank transfer, crypto, or gift cards.

Review the seller's trust score, transaction history, and reviews. ID-verified sellers have completed Stripe Identity verification.

For high-value bookings, Premium Protection provides automatic refunds if the seller doesn't respond within 72 hours.

Before listing, confirm that your booking can be transferred or the name can be changed. Check with your airline, hotel, or provider.

List all relevant details honestly — dates, times, restrictions, and any conditions. Inaccurate listings may be flagged by our AI and removed.

Complete transfer steps within 48 hours. Delays can trigger automatic reminders and may escalate to disputes.

When uploading transfer proof, ensure screenshots clearly show the buyer's name on the booking. Our AI will verify the proof automatically.

Get ID-verified to boost your trust score and attract more buyers. Verification is fast and secure through Stripe Identity.

If something seems off, report it immediately. We investigate all reports and take swift action against bad actors.

Save confirmation emails and screenshots. These serve as evidence if a dispute arises.

Understand the difference between Basic and Premium protection before completing a purchase.